Terms & Conditions.

By accessing or purchasing from smelloff.in, you agree to the following terms.

About Smelloff

Smelloff is a direct-to-consumer (D2C) brand operated by sole proprietor Jogdhande Nikhil Patil, based in Sanathnagar, Erragadda, Hyderabad, Telangana 500018, India. Our primary product is ODORSTRIKE — a 50ml pocket-sized fabric odor eliminator mist.

Product use

• ODORSTRIKE is designed for fabric only. Do not spray on skin, eyes, or mouth
• Keep away from open flame and direct sunlight (contains alcohol)
• Store below 30°C. Keep out of reach of children
• Test on a small, hidden fabric area before first use on delicate materials (silk, wool, suede)
• Not recommended for dry-clean-only or leather items

Pricing and availability

All prices are listed in Indian Rupees (INR) and include applicable taxes (GST). Prices and availability are subject to change without notice. We reserve the right to refuse or cancel any order due to stock limitations, pricing errors, or suspected fraud.

Orders and payments

• Orders are confirmed after successful automated payment verification (prepaid UPI) or order submission (COD)
• UPI payments are verified automatically upon payment completion. Your order is confirmed immediately.
• COD orders may be cancelled by us if the customer cannot be reached for phone verification

How payment works

Smelloff accepts UPI (direct prepaid) and Cash on Delivery only.

• UPI: Pay directly from any UPI app (Google Pay, PhonePe, Paytm, BHIM) or scan the QR code. Your order is confirmed immediately upon successful verification and dispatched within 48 hours.
• COD: No advance payment required. Pay cash to the delivery agent. Our team may call to verify COD orders before dispatch.

Shipping, returns, and refunds

See our separate Shipping Policy, Returns Policy, Refund Policy, and Cancellation Policy.

Intellectual property

All content on smelloff.in — including logos, product names ("Smelloff", "ODORSTRIKE"), copy, imagery, brand colours, and typography — is the property of Smelloff. You may not reproduce, distribute, or use our content without written permission.

Limitation of liability

Smelloff is not liable for fabric damage caused by misuse (spraying on dry-clean-only garments without testing, spraying on leather or suede, etc.). Our total liability is limited to the purchase price of the product.

Checkout

No account or sign-in is required to buy. Checkout is guest-based — you provide only the details needed to process and deliver your order (name, contact number, and shipping address). You are responsible for the accuracy of the details you enter.

Governing law and jurisdiction

These terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Hyderabad, Telangana.

Changes to these terms

We may update these terms from time to time. Changes take effect when posted on this page. Continued use of the website after changes constitutes acceptance.

Contact

Email [email protected] · WhatsApp +91 93929 74031

Grievance Officer